Careers


Join Our Team

For questions or to apply please submit resume and cover letter to: applicants@ultrapro.com.
Subject line should reference the positon(s) you are applying to.
 
 
 
 

POSITION TITLE:

Sales Operations Manager

REPORTS TO:

Global Sales Director, Accessories

LOCATION:

City of Commerce,CA

In-Office Position

FLSA / DLSE:

Full Time Exempt: $85,000 - $90,000

Job Summary

The Sales Operations Manager is responsible for developing and overseeing a smooth and effective workflow for the sales team and providing operational support where needed to ensure the completion of quarterly and yearly sales goals.

Essential Duties & Responsibilities

  • Oversee the sales team and work with them to motivate and drive performance, consistently ensuring business is conducted with integrity that aligns with Ultra PRO’s core values
  • Remain knowledgeable on Ultra PRO products, key processes, business initiatives, and internal resources in order to assist the sales team and other departments in accomplishing company goals
  • Serve as a liaison between teams and upper management, attending internal meetings as needed to provide insight on current sales data and making proposals to create value and increase operational efficiency
  • Attend external meetings to discuss challenges, offer solutions, and grow individual accounts
  • Maintain appropriate inventory levels in multiple warehouses by anticipating needs and finding solutions for slow moving stock
  • Analyze performance metrics and leverage it to effectively coach and develop the sales team and existing processes
  • Work with the Global Sales Director to create and maintain a healthy sales culture, focused on delivering results by providing ongoing coaching and development of the sales team

Leadership Competencies / Personal Characteristics

  • Strong analytical skills with attention to detail and superior organizational skills
  • An ability to initiate and build relationships with people in an open, friendly, and accepting manner
  • Comfort with adapting to multiple demands, shifting priorities, ambiguity, and rapid change

Education/Experience Requisites

  • Proficiency with Google Suit and Microsoft Office
  • Familiarity with databases and sales software
  • Knowledge of the trading cards, tabletop gaming and/or sports collectibles industry preferred
  • Minimum three years of relevant professional experience in management and/or operations
  • Bachelor’s degree required; technical or business-related field preferred
 
 

 
 

POSITION TITLE:

Key Account Manager

REPORTS TO:

Sales Operations Manager

LOCATION:

City of Commerce,CA

In-Office Position

FLSA / DLSE:

Full Time Exempt: $65,000 - $67,000

Job Summary

Key Account Managers oversee, support, and manage and assigned group of customers. You will collaborate with your team and various departments to drive sales growth and meet quarterly sales goals. Cold calling and new customer acquisition are NOT part of this position.

Essential Duties & Responsibilities

  • Managing account functions including but not limited to inventory allocations, discrepancies, back orders, purchase orders, credit memos, logistics, invoicing, and shipping
  • Receive orders, allocate, and schedule to ship within 48 hours
  • Follow up with shipping or other relevant departments daily to ensure orders are on time
  • Communicate with global customers to maximize sales and evaluate growth opportunities to promote new sales (must be available to work with multiple times zones via emails, calls, text, web, etc)
  • Maintain all job-related documentation including but not limited to emails, manifests, customer profiles, etc.
  • Be well versed in all company systems, procedures, and software
  • Develop, negotiate, and execute promotional programs to move excess, and slow-moving inventory
  • Generate and analyze monthly reports and forecasts to grow sales and ensure account profitability
  • Attain full knowledge of Ultra PRO’s product portfolio and deep understanding of industries and markets that the company operates within
  • Attend industry trade shows to address customer concerns, meet/greet/develop relationships with distributor customers and represent Ultra PRO in a professional and knowledgeable manner
  • Additional job duties as assigned by management

Leadership Competencies / Personal Characteristics

  • Strong mathematical, analytical, and sales forecasting skills
  • Ability to travel domestically and internationally

Education/Experience Requisites

  • Knowledge of the trading card, tabletop gaming and/or collectibles industry is strongly preferred
  • Minimum three years of relevant professional experience in sales or client services preferred
 
 

 
 

POSITION TITLE:

Sales Logistics Coordinator

REPORTS TO:

Sales Operations Manager

LOCATION:

City of Commerce,CA

In-Office Position

FLSA / DLSE:

Full Time Exempt: $65,000-$67,000

Job Summary

The Sales Logistics Coordinator is responsible for overseeing all supply chain operations for the sales team

Essential Duties & Responsibilities

  • Maintaining in-depth knowledge of all Ultra PRO product, processes, and systems
  • Overseeing orders once handed off by the sales team and following each step in the supply chain until they are received by the customer
  • Maintaining up to date records on costs, timelines, and productivity of all active orders and providing daily updates to the sales team
  • Addressing and resolving shipment and inventory issues
  • Preparing and providing invoices and other documentation as requested by the customer, sales, or warehouse
  • Tracking freight costs for each shipment for quarterly review with the Sales Operations Manager
  • Plan and build outgoing containers to our EU warehouse with needed inventory by reviewing the oversold report and the forecasted EU needs report
  • Responding to customer inquiries as needed

Leadership Competencies / Personal Characteristics

  • Effective communication, including writing, speaking, and interpersonal communication
  • Strong analytical skills with attention to detail and superior organizational skills
  • Excellent customer service and client relations skills

Education/Experience Requisites

  • Proficiency with Google Suit and Microsoft Office
  • Minimum two years of relevant professional experience logistical or warehouse operations

 


 



 

 

POSITION TITLE:

Buyer / Logistics Coordinator

REPORTS TO:

Purchasing Manager

LOCATION:

City of Commerce, CA

POSITION

Full Time Exempt: $65,000-67,000

Essential Duties & Responsibilities

  • The Logistics/Buyer Coordinator will be responsible for the organizing and scheduling of shipments from origin to final destination and completing all required shipping documentation.
  • Negotiating rates with freight shipping companies, striving towards the goal of lowering shipping costs while ensuring on-time delivery.
  • This position works with all departments, from sales to operations and has a tremendous impact on overall operational efficiency.
  • Facilitate communication between production, sales & distribution stages of PO status/delay/etc. to promote a healthy & efficient supply chain
  • Analyze and optimize logistical procedures; Ensuring that all processes and procedures align with local, state, and federal laws.
  • Handle and resolve any issues that arise with shipping companies, delayed shipments, etc.
  • Keep meticulous records of shipment information, invoices, bill of lading, etc.
  • Process purchase orders & arrange stocking materials based on min/max levels to ensure proper quantities are available on hand.
  • Review stock report with buyers to identify the urgency and prioritize delivery.
  • Communicate with Vendors, Freight Forwarder, Custom Brokers, Trucking Companies, and warehouses to insure on-time delivery.
  • Obtain, review, verify shipping documents by assigned vendor, update status in Reflections HP and work together with other buyers to collectively maintain the international inbound container spreadsheet.
  • Review all bills with all inbound logistics business partners to ensure its accuracy.
  • Assist in determining the cause for inventory misalignment and shortages and help develop solutions to solve recurring issues.
  • Assist with international calls to vendors as assigned for shipment arrangement.
  • Assist reviewing assigned vendors on purchasing reports; including but not limited to; open order report, daily past due report, inbound container report
  • All other duties, responsibility, reports, projects as assigned.

Other Responsibilities

  • Works with Quality Compliance department regarding compliance issues (First Article Process)
  • Maintain excellent knowledge of all product lines and relevant timelines across all divisions
  • Be well versed in usage of internal ERP, MRP, archiving and B2B systems
  • Assist with special projects and attend to other duties as needed at the direction of senior management

Education/Experience Requirements:

  • Bachelor’s degree in relevant course work
  • Minimum 5 years of relevant professional experience - REQUIRED
  • Strong understanding of procurement, shipment consolidation and logistics processes
  • Fluent in Mandarin Chinese & other languages is a plus! 
  • Be able to work and respond in different time zones as needed
  • Concise and accurate communication and negotiation skills
  • Strong analytical skills with attention to details and ability to identify inconsistencies

 

 

 


 

POSITION TITLE:

Business Planning Analyst

REPORTS TO:

Associate Director of IT

LOCATION:

City of Commerce, CA

In-Office Position

POSITION

Full Time Exempt: $65,000-$75,000

Essential Duties & Responsibilities

 

Overall Responsibility

The Business Planning Analyst will work with the Director of IT to support sales planning, forecast & analysis for all divisions and departments. The role will be expected to help establish/streamline data reporting and product planning throughout the company and support best practices in forecasting, reporting, and communications. As the Business Planning Analyst, your responsibilities will include data analysis, reporting, market research, logistics planning, and competitive analysis.

Responsibilities Include

  • Collect, consolidate, and generate monthly sales forecasts (month and quarter focused) and directly compare to the annual forecast.
  • Coordinate with the sales, operations and purchasing departments to manage inventory levels for all warehouses.
  • Collaborate with manufacturing and warehouse teams to plan for containers of manufactured products to be sent to our EU warehouse.
  • Generate and manage a company-wide forecast, working with teams as needed to either create the division-specific forecasts or to advise on the forecasts divisions submit on their own on an as-needed basis.
  • Monitor the accuracy and efficiency of sales reports, recommending revisions to existing reports and assist in the development of new reporting tools as needed.
  • Generate reports on a weekly, monthly, quarterly, annually and on an as-needed basis for various departments.

Qualifications

  • Minimum five years of relevant professional experience in sales, data management, or demand/planning analytics preferred
  • Bachelor’s degree in Accounting, Finance, Business or related degree
  • Strong quantitative and qualitative analytical skills
  • Excellent system skills including Excel are required

 


 


 

POSITION TITLE:

IT Desktop Support Technician

REPORTS TO:

Associate Director of IT

LOCATION:

City of Commerce, CA

In-Office Position

POSITION

Full Time Nonexempt: $20 per hour

Essential Duties & Responsibilities

 

  • Set up and provide support for desktop and laptop computers running Windows and MacOS
  • Set up and provide support for printers
  • Troubleshoot error messages and other issues
  • Install various software applications such as Microsoft Office and Adobe Acrobat
  • Repair & upgrade desktop and laptop computers including replacing failed/damaged components

Leadership Competencies / Personal Characteristics

  • 1+ years’ experience as an IT Desktop Support Technician or comparable position
  • 1+ years’ experience supporting a Windows Active Directory domain environment
  • 2+ years’ experience maintaining or upgrading hardware and software on Windows PCs
  • Strong understanding of Microsoft and Apple operating systems
  • Able to prioritize work and projects in order to accomplish department/company goals

Qualifications

  • High School diploma or equivalent

 

 

To Apply:

For questions or to apply please submit resume and cover letter to: applicants@ultrapro.com
Subject line should reference the positon(s) you are applying to.

Don't see a posting you'd like to apply for but still interested in a job at Ultra PRO?
Email your resume to: marketing@ultrapro.com with the subject line "Work for Ultra PRO"